Whom do I call?

We're here to help

Health Tradition offers a range of resources when you need assistance. Please use our local numbers if you are in the La Crosse, Wisconsin area. For information on how to access our services, see below.

Frequently used phone numbers

Urgent Care/Emergency Room
For Urgent Care/Emergency

Hours:  Monday-Sunday 24/7

Call 911 or go to your nearest emergency room, in-network if possible, or the nearest urgent care clinic.
The Nurse Line at Mayo Clinic Health System – Franciscan Healthcare

Hours:  Monday-Sunday 24/7

On the back of your ID card
Questions?
Main Office

Hours:  Monday-Friday 8:00AM-4:30PM

608-781-9692 or
1-888-459-3020
Customer Service (BadgerCare Plus Members see Advocacy Services below)

Hours:  7:00AM-7:00PM

1-877-832-1823
Referrals & Authorizations
Referral Information (BadgerCare Plus Members see Advocacy Services below)

Hours:  7:00AM-7:00PM

1-877-832-1823
Inpatient Authorizations

Hours: Monday-Friday 8:00AM-4:30PM

608-781-9692 or
1-888-459-3020
Mental Health Outpatient Authorizations

Hours:  Monday-Friday 8:00AM-4:30PM

608-781-9692 or
1-888-459-3020
Advocacy Services
Advocate Assistance

Hours:  Monday-Friday 8:00AM-4:30PM

608-781-9692 or
1-888-459-3020
BadgerCare Plus Advocate Assistance – Members/Providers

Hours:  Monday-Friday 8:00AM-4:30PM

608-783-9507 or
1-800-545-8499
65Plus – Members/Providers

Hours:  Monday-Friday 8:00AM-4:30PM

608-783-9503
Sales and Marketing
General Sales and Marketing

Hours:  Monday-Friday 8:00AM-4:30PM

608-781-2720 or
1-888-459-3020
Sales Representative (Medicare-Eligible)

Hours:  Monday-Friday 8:00AM-4:30PM

608-781-2961 or
1-888-459-3020
Health Services to Business
Health Services to Business/Occupational Health

Hours:  Monday-Friday 7:30AM-4:30PM

608-392-9769
Employee Assistance Center

Hours:  Monday-Thursday 9:00AM-6:00PM Closed:  Monday-Friday 12:00PM-1:00PM Friday:  9:00AM-4:00PM

 

608-392-9530
Business Account  Executive

Hours:  Monday-Friday 8:00AM-4:30PM

608-781-9644