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Glossary of Terms

Click on the terms below for definitions.

Above Usual and Customary (U&C)

The charge amounts that exceed our maximum allowed fees. This applies when a member is receiving services at a non-network provider, with or without a referral.

Annual Out-of-pocket Limit
Brand Name Drugs
Co-insurance
Confinement Fee
Co-payment
Cost-sharing Amount
Covered Services
Deductible
Diagnosis Code
Drug Formulary
Emergency Care
Exclusions
Generic Drugs
Healthcare Provider
Individual Healthcare Provider
In-network Providers
Inpatient Services
Member
Membership Card
Out-of-network Providers
Outpatient Services
Prior Authorization
Procedure Code
Referral
Urgent Care