Mayo Clinic 24/7 Nurse Line for peace of mind

Because health questions can arise day or night

Take the right action, with confidence

What should you do for a child’s fever? Go to the emergency room or urgent care? How should you care for a family member at home? Ask an expert. You’ll get reliable help deciding whether to seek medical treatment or save a trip to the clinic.

Call toll-free to talk with local, experienced Mayo Clinic medical experts about any health concerns, from general questions to specific symptoms. They’re specially trained in telephone consultation – they will ask you the right questions, evaluate your situation and make recommendations on what to do. Nurse Line staff will even make appointments and follow up with you when necessary.

The Nurse Line is always available to Health Tradition members at no charge.

How to access the Nurse Line

Please refer to your member handbook for the toll-free Nurse Line number. You may also contact the Member Advocate at 608-783-9507 or toll-free 1-855-392-4617 for more information.

If you are experiencing a severe medical emergency, call 911.