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Maddy Employer Portal Transition


WEA Trust To Exit The Health Insurance Market December 31, 2022

As previously announced, effective December 31, 2022, WEA Trust will exit the health insurance market. You can view the press release regarding WEA Trust’s exit from the health insurance market HERE.   

The Maddy Employer Portal is Now Disabled

The Maddy Portal was disabled on July 31, 2022. This page provides employers with the necessary forms and guidance following the portal's disablement. 


  • Members cannot request ID cards through the portal after July 31, 2022, however, they can request a replacement ID card by filling out an online ID request form.  
  • Now employees can access Health Tradition Policy and Plan documents on the Health Tradition website’s Policy and Plan Documents web page. 


Employer Forms

The below are forms previously available on the Maddy Portal. Please download, complete and email the forms to our eligibility team at

To access copies of SBCs or Benefit Summaries, contact the Customer Service Team at 877.832.1832 or email the eligibility team at

Ask A Question Contact Information 

 If employers have questions after July 31, 2022, please email our Eligibility Team at the following email address,, or call our Customer Service team at 877.832.1832

Customer Service Hours Have Changed

As of August 1, 2022, our Customer Service Team will be available from 8:00 a.m.– 4:30 p.m.