Maddy Employer Portal Transition
WEA Trust To Exit The Health Insurance Market December 31, 2022
As previously announced, effective December 31, 2022, WEA Trust will exit the health insurance market. You can view the press release regarding WEA Trust’s exit from the health insurance market HERE.
The Maddy Employer Portal is Now Disabled
The Maddy Portal was disabled on July 31, 2022. This page provides employers with the necessary forms and guidance following the portal's disablement.
- Members cannot request ID cards through the portal after July 31, 2022, however, they can request a replacement ID card by filling out an online ID request form.
- Now employees can access Health Tradition Policy and Plan documents on the Health Tradition website’s Policy and Plan Documents web page.
The below are forms previously available on the Maddy Portal. Please download, complete and email the forms to our eligibility team at Eligibility@HealthTradition.com.
To access copies of SBCs or Benefit Summaries, contact the Customer Service Team at 877.832.1832 or email the eligibility team at Eligibility@HealthTradition.com.
Ask A Question Contact Information
If employers have questions after July 31, 2022, please email our Eligibility Team at the following email address, Eligibility@HealthTradition.com, or call our Customer Service team at 877.832.1832.
Customer Service Hours Have Changed
As of August 1, 2022, our Customer Service Team will be available from 8:00 a.m.– 4:30 p.m.