Contact us

Need assistance from Health Tradition?


Group Sales:

Customer Service for Members

Toll-Free: 877.832.1823
Local: 608.395.6594

Customer Service for Providers

Toll-Free: 844.825.9319
Local: 608.395.6598

General inquiries can also be sent to

Health Tradition customer service representatives are available from 7:30 a.m. to 5:00 p.m., Monday through Friday, to answer routine questions about claims, referrals, prior authorizations, eligibility, enrollment, your membership card, notify us that you have been admitted to the hospital plan benefits or the healthcare provider network.

Medicare 65Plus – Enrollment and Application Questions

Toll-Free: 877.832.1823
Local: 608.395.6594


General Fax: 608.781.9654
Urgent Authorization: 608.467.4964

Send all health claims (except chiropractic) to:

Health Tradition
P.O. Box 21191
Eagan, MN 55121

Send chiropractic, and occupational, physical & speech therapies claims to: 

HSM, Inc.
PO Box 211532
Eagan, MN 55125

Send general correspondence to:

Health Tradition
P.O. Box 21171
Eagan, MN 55121

Physical address

Health Tradition Health Plan
45 Nob Hill Road
Madison, WI 53713

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