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Get to know your benefits

Hello! We’re really glad you’re part of the Health Tradition family!

Health insurance is complicated and we’re always here to help guide you through your health journey.

Key resource information just for you


If you are seeking information specific to your plan, visit the Health Care Policy and Plan page to review your Certificate and other plan documents.

Need to talk to a real person? Our Customer Service team is available Monday - Friday, 8:00 a.m. to 4:30 p.m. (starting August 1, 2022), to discuss your questions regarding:

  • Claims, referrals, prior authorizations
  • Eligibility, enrollment, your membership card
  • Plan benefits, the healthcare provider network
  • Notifying us that you have been admitted to the hospital