Our Health Tradition COVID-19 Response
Local department of health mass vaccination sites and pharmacies are the preferred choice to receive your COVID-19 vaccine. When you are eligible for the COVID-19 vaccine, follow your employer’s vaccine site recommendation, visit the DHS vaccine scheduling website (https://www.dhs.wisconsin.gov/covid-19/vaccine-registry.htm), or go to vaccinefinder.org to see the number of vaccines available at a nearby pharmacy.
Vaccine Distribution and Cost
The general public ages 12 and older are eligible for the COVID-19 vaccine.
The COVID-19 vaccine is free and available at no cost to you. You can receive the vaccine at any mass distribution site, pharmacy or your doctor’s office.
Cost Sharing and COVID-19 Testing
We encourage members to receive a COVID-19 test at any mass testing site, select pharmacies offering test, doctor’s office or other testing locations. We are committed to providing all members the support and coverage they need relating to the diagnosis and treatment of COVID-19. Health Tradition will waive cost sharing, including co-pays, coinsurance and deductibles, for the COVID-19 test. In addition, we will not require pre-authorization for medical services related to the testing for COVID-19. If you are unsure if you need a COVID-19 test, try using a Virtual Visit first to receive an opinion from a provider.
Cost: COVID-19 Testing
|Public Health/Mass Testing Sites||$0|
|At home test kits||Unless these are provided free to you by the department of public health, at home testing kits, purchased over the counter are not covered under your insurance plan.|
Cost: COVID-19 Vaccine (All versions)
|Mass Vaccination Site||$0|
Virtual Visits by Amwell
Please note, virtual visits with any provider require audio and visual components to be covered. If you need to see a healthcare provider, we encourage you to use your Virtual Visit benefit to see a doctor on your smartphone, tablet or computer.
As of March 19th, 2020, all Medical/Urgent Care virtual visit costs will be waived for high deductible health plan members, even if you have not yet met your deductible. For all Medical/Urgent Care Virtual Visits, there will be no cost to Health Tradition members, including those on Health Tradition 65-Plus plan.
If you need to have a medical or urgent care type visit or if you would like guidance surround COVID-19 virtual visits are great for seeing a provider in the comfort of your own home. Due to the increased demand of visits, wait times may be longer than the typical 7-8-minute wait.
Virtual visits are great for medical/urgent care type visits and can help provide guidance if you have questions surrounding COVID-19. To sign up or log in, visit www.MaddyVirtualCare.com.
If you are having difficulties with the Maddy Virtual Care app or website, please contact Customer Service directly at (833) 392-0639 or send an email to MaddyVirtualCare@amwell.com.
- FREE to any Health Tradition member, COVID Companion offers tips and local resources about COVID-19 directly to your smartphone.
- COVID Companion offers guidance about COVID-19 by providing key recommendations from the U.S. Centers of Disease Control (CDC) while keeping you informed with the most up-to-date information.
- Sign up texting TRADITION to 67634 or click here to scan a QR code.
Frequently Asked Questions
Where can I go for the vaccine and where can I sign up?
Local department of health mass vaccination sites and pharmacies are the preferred choice to receive your COVID-19 vaccine. When you are eligible for the COVID-19 vaccine, follow your employer’s vaccine site recommendation, visit the DHS vaccine scheduling website (https://www.dhs.wisconsin.gov/covid-19/vaccine-registry.htm), or go to vaccinefinder.org to see the number of vaccines available at a nearby pharmacy
Will we be notified when a vaccine is available?
We encourage members to contact their doctor as many health systems have vaccine “waitlists” that ensure your doctor will contact you to receive the vaccine once you are eligible. You can also check eligibility on the DHS website.
Will a COVID-19 test be covered to leave or enter the state/country when traveling?
The COVID-19 test is not covered solely for travel purposes.
Will a COVID-19 test be covered if it is required by a school or employer?
If a COVID-19 test is required for school or work it will be covered.
Ways to Contact Health Tradition
Health Tradition will continue to post the most up-to-date information, on our website, Maddy member portal (www.MaddyPortal.com), Facebook page, as well as sending pertinent updates via email.
Health Tradition has developed a plan to ensure that we can continue to respond to all of our member inquiries. We are still available by phone during our business hours (877.832.1823, Monday through Friday, 7:30 a.m. to 5:00 p.m. CST) but you may experience a longer than normal call wait time.
To avoid potential wait times, we recommend:
- Send inquiries via email CustomerService@HealthTradition.com
- Send a secure message through our member portal, Maddy MaddyPortal.com