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Home · Members · Enhanced Care Solutions · Remote Health Monitoring · Asthma

Asthma Remote Health Monitoring

Through Health Tradition Care Management

Breathe Easier. We are Here to Help.

According to the Centers for Disease Control and Prevention (CDC), 1 in 13 Americans have asthma, with asthma accounting for 9.8 million doctor’s office visits, 188,968 discharges from hospital inpatient care and 1.8 million emergency department visits each year.

If you or a loved one has been diagnosed with asthma by a healthcare provider, these numbers can be quite overwhelming and stressful. That is why WEA Trust has a Care Management program to help members monitor their asthma.1

Our clinically proven program combines the ease of automated mobile messages with a team of accessible and supportive WEA Trust Care Management staff to track and support your lung health.

[1] CDC.gov. (2019). CDC - Asthma. [online] Available at: https://www.cdc.gov/asthma/default.htm [Accessed 13 June 2019].

Knowledgeable Care and Support

The WEA Trust Care Management Team is available throughout your journey for support. They are your dedicated point of contact to help with your care. Your dedicated Care Management Team will reach out if you show worsening or emergent signs or symptoms. The team is your support system that is able to assist in managing your condition, helping you find a provider, preparing for medical visits and more.

Contact Us

When enrolled in Remote Health Monitoring for asthma, your Care Manager will receive notifications based on your responses to automated mobile messages including Rescue Inhaler (RI) or Nebulizer use. They will reach out should your signs or symptoms trigger an alert. To sign up for Remote Health Monitoring, click the link below.

Sign Up for Remote Heath Monitoring

 
 

FAQs

How often will I receive communication?

You will receive communication from the Care Management team based on your preferred method and time of delivery. Members can receive messages twice a week or weekly. Per your needs and progress, communication frequency can be adjusted.

Below are some sample messages:

  • How is your breathing today compared to a normal day? Please reply 1 if better than normal, 2 if the same as normal, or 3 if worse.
  • How many times that day did you have to use an extra dose of your Rescue Inhaler or Nebulizer? Please reply with a number, like 5.
  • Did your symptoms improve after using your extra dose of rescue inhaler or nebulizer? Please reply yes or no.
  • You may seem to have a problem with your asthma. We'll reach out shortly. If you wish to speak sooner, call 800.279.4000. If after hours, call your provider, or if emergency, call 911.

How can I change my communication preference?

You can change your communication preference (like frequency, timing, or calls versus texts) by contacting the Care Management team. Should you no longer wish to receive messages, you can text "Stop" at any time on your mobile phone or press " * " (star) on the keypad on your landline phone.

How does Care Management monitor my Asthma condition?

Remote Health Monitoring uses your responses to the automated messages to identify your risk of readmission and trigger outreach should you have:

  • Breathing difficulties
  • Number of times a Rescue Inhaler (RI) or Nebulizer are needed during a day
  • Are symptoms improving with the RI or Nebulizer

The monitoring helps members recognize signs of asthma problems, triggers and the type of care appropriate for your level of need.

Your self-reported updates help assist the WEA Trust Care Management Team in providing additional education on your condition, your treatment options, additional tools and resources and more. 

How does Post-Discharge Care Management monitor my condition?

Engagement is simple and convenient. You can opt to receive questions from a landline or mobile phone, meaning you may receive an automated call or text message of the question. You can also schedule when you’d like to receive the communication. Engagement is important in driving successful outcomes.