My Plan

Plan documents, coverages, handbooks and forms

Get to know your benefits

We encourage you to review the plan information in your member packet and use these online resources. To find coverages, deductibles, copays and coinsurance amounts for your plan,

  • Select your plan type from the menu (Individual, Employer Group, 65Plus or BadgerCare)
  • Go to “Plan Documents”
  • Find your plan in the list and click on its Summary of Benefits and Coverage (SBC)

See recent claims activity and balances

Go to the Online Service Center (administered by Mayo Clinic Health Solutions) for each claim’s explanation of benefits (EOB), your benefit eligibility, balances and deductibles. How to register and log in

Don’t know which plan is yours?

If you have questions, please call Customer Service at 877-832-1823. TTY equipment and translation services are available. If you have a hearing impairment, call 608-781-9692 or 888-459-3020 (toll-free). If you’re part of an employer group plan, you may also contact your human resources representative.