24/7 Nurse Line for peace of mind
Because health questions can arise day or night
Take the right action, with confidence
Should you go to the emergency room? Urgent care? Or make an appointment with your doctor? How should you care for a family member at home? Ask an expert. You’ll get reliable help deciding whether to seek medical treatment or save a trip to the clinic.
Call toll-free to talk with local, experienced Mayo Clinic medical experts about any health concerns, from general questions to specific symptoms. They’re specially trained in telephone consultation – they will ask you the right questions, evaluate your situation and make recommendations on what to do. Nurse Line staff will even make appointments and follow up with you when necessary.
The Nurse Line is always available to Health Tradition members at no charge.
How to access the Nurseline
Call the number on your Health Tradition member ID card. If you are experiencing a severe medical emergency, call 911.