Notice to BadgerCare members
Health Tradition will be phasing out its health plans over the next several years. If you are currently enrolled, Wisconsin Department of Health Services will be in touch with you about replacement coverage.
Wisconsin BadgerCare Plus is a state and federal assistance program that helps low-income families pay their medical bills. Health Tradition Health Plan offers its BadgerCare Plus HMO (health maintenance organization) product to eligible families and children in a seven-county service area.
We offer a local Member Advocate you can reach at 608-783-9507 or toll-free at 1-800-545-8499 Monday through Friday 8:30 a.m. to 4:30 p.m.
To learn more about Wisconsin BadgerCare Plus and your coverage, visit the Wisconsin Department of Health Services.
Guidelines for Members
As a Member of Health Tradition Health Plan:
- You must visit Health Tradition network doctors, hospitals and clinics for your benefits.
- You will receive a new member packet. Call the Member Advocate at 783-9507 or toll-free at 1-800-545-8499 if you are interested in attending an enrollment meeting.
- You must choose a primary care clinic at the time you enroll. To see which providers are available, go to the Provider Search and select Medicaid in the HEALTH PLAN menu.
Forward Health ID Card
Each member of your family that is eligible for Wisconsin BadgerCare Plus will receive a Forward Health ID card to use at all types of providers. If your Forward Health card is lost, stolen or damaged, call Recipient Services toll-free at 1-800-362-3002 for a new card. Take your Forward Health ID card to every doctor, chiropractor and counseling visit. Health Tradition does not issue a separate medical card for you to use.
Additional services and topics
Refer to your BadgerCare Plus Handbook and the following links for more information about:
- Referrals and authorization
- The Mayo Clinic 24/7 Nurse Line
- Preventive and Wellness Services
- Prenatal Care Coordination Program
- Mayo Clinic Tobacco Quitline
- Interpreter Services
- Primary Care Provider
- Pregnancy and Delivery
- If You Move
- Special Medical Situations
- Services that are Covered
- Member Rights
- Your Civil Rights
- BadgerCare Plus and Healthmate newsletters
Need emergency care or urgent care?
Emergency care is care needed right away, such as medical treatment required unexpectedly and immediately because of an accidental injury or emergency illness. If you need emergency care, go to a Health Tradition facility. For severe emergencies, call 911 or go to the nearest hospital, clinic or doctor.
Urgent care is care you need sooner than a routine provider’s visit. Urgent care is not emergency care. If you need urgent care services, you should go to a Health Tradition urgent care provider. For urgent care away from home, you must get prior approval from Health Tradition to go to a different hospital, clinic, or heath care provider.