Easy online access to your plan
As a Health Tradition member, you have access to many resources, ways to communicate with us and details on your benefits, claims and history. Some are available in this section of the website.
- Plan descriptions and Summaries of Benefits and Coverage can be found under your specific plan type (individual and family plans, employer group plans, 65Plus plans or BadgerCare/Medicaid)
- Your claims history can be accessed from the Mayo Clinic Health Solutions Online Service Center.
Login to Mayo Clinic Health Solutions Online Service Center
Or call Mayo Clinic Health Solutions Customer Service at 877-832-1823 to:
- See your claims history
- Check on your eligibility and benefit balances
- View Explanation of Benefits (EOB) statements
- Access plan documents and important member materials
- Check HRA claims and balances
- Get pharmacy information
Misplace a form?
Go to the Online Service Center anytime to download and print a variety of forms that may be needed to process your claims. If you are unable to determine which form you need, call 1-608-781-9692 or toll-free 1-888-459-3020 Our friendly and helpful staff will assist you in selecting the correct form to complete the claim. Some of the forms are:
- Accident (or Injury) Form
- Dependent Verification Form
- Request For Medicare Coverage Form
- OptumRX Prescription Drug Reimbursement Form
- Health Reimbursement Account (HRA) Claim Form
Access wellness tools
Login to the Health Tradition ManageWell wellness portal for wellness benefits such as the health assessment, complimentary copy of the Mayo Clinic Guide to Self-Care, searchable Mayo Clinic health information, activity trackers and more. (Employer group members access the Eat Well Move More rebate at ManageWell.)
Learn more about ManageWell
If you don’t have access to a computer, you may take the health assessment by phone instead of online. We will ask all the same health questions, in language that is easy to understand. Please call 608-392-4256 to request your health assessment by phone.