New member checklist

Welcome, new member!

We’re happy you chose Health Tradition to provide access to one of the most respected health care organizations in the world, Mayo Clinic Health System.

We try to make things as easy as we can. Please take some time to go through this website and learn about health insurance basics, how your plan works and what your wellness benefits include.

• Open your new member booklet

Before you file it away, take a look at what’s inside. You’ll find information on specific benefits available to you and programs you might want to use right away.

• Put your ID card in your wallet

Now you’re ready to access health care. If you want to familiarize yourself with what’s on your ID card, see this page.

• Select your Primary Care Provider (PCP)

Your PCP is the one person within Mayo Clinic Health System who will get to know you best. This special relationship is a big part of your quality health care experience. If you need help selecting a provider, call customer service at 877-832-1823. You can also preview providers in your area using our online Provider Search.

Call us if you have questions

As always, if you need answers or assistance using your new coverage, please give us a call. Helpful phone numbers