Nondiscrimination Notice

Discrimination is Against the Law

 

Health Tradition Health Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Health Tradition Health Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Health Tradition Health Plan:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Written information in other formats (large print, audio, accessible¬†electronic formats, other formats)
  • Assistance for those who are hearing impaired through Wisconsin Relay Service

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters through Language Line Solutions
  • Information written in other languages

If you need these services, contact Health Tradition Health Plan Member Advocate at 1-800-545-8499.

If you believe that Health Tradition Health Plan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Ombudsperson
Health Tradition Health Plan
P.O. Box 21171
Eagan, MN 55121

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html