Mayo Clinic 24/7 Nurse Line

It’s like having a nurse in the neighborhood

Should you make an appointment with your doctor? Go to urgent care or emergency? Or care for yourself at home? Call the Nurse Line.

Because health questions can come up day or night, the Nurse Line is always available for Health Tradition members. It provides reliable health information from experienced registered nurses following protocols approved by Mayo Clinic Health System experts.

Local, experienced registered nurses help you make informed medical decisions and instruct you as to how to care for yourself or a sick family member at home.

The Nurse Line provides:

  • Answers to your questions and concerns about a medical issue
  • Advice on what level of care you need and what to do next
  • Access to information, resources and solutions
  • Appointment and follow-up coordination

To reach the Mayo Clinic 24/7 Nurse Line

Call the number on your Health Tradition ID card. If you are experiencing a severe medical emergency, call 911.

BadgerCare Plus members: Please refer to your member handbook for the toll-free, 24-hour nurse line number. You may also contact the Member Advocate at 608-783-9507 or toll-free 1-800-545-8499 for more information.