To help answer some common questions providers may have regarding Health Tradition's exit from the health insurance market, please review our PROVIDER FAQs document.
The Maddy Portal is now disabled. This transition page provides access to the most critical information needed.
Choose a form and click on a link below. Download, complete, print and fax OR submit via the Secure File Upload button below.
Secure File Upload
Please Verify A Service Requires Authorization before downloading and completing the below forms. Once you have confirmed that an authorization is needed, please submit the authorization requests by clicking on the relavant link below, download, print and fax OR submit via the Secure File Upload button below.
Medication Preauthorization Form
Pre-Authorization/Prior-Authorization Request Form
Urgent Fax: 608.467.4964
Pre-Authorization/Prior-Authorization – Behavioral Health Form
Preauthorization / Prior-Auth Oncology Request
Please submit the Referral Forms by clicking on the relavant link below, download, print and fax OR submit via the Secure File Upload button below.
For claim resubmissions, download and complete the Claim Resubmission Form and send it via Secure File Upload by clicking on the button below.
If you would like duplicate copies of an Explanation of Payment (EOP), please complete an EOP Request Form and submit it via email to CustomerServiceCorrespondence@HealthTradition.com.
NOTE: If you receive an electronic EOP, we are unable to provide specific details. You will need to contact your IT department for that information.